Report Outline (not done)

Survey Questions (JY revised)

Before the Survey

This survey inquires about reusable packaging food delivery service, and the customer behavior related to the services. Before the beginning of the survey, please read the simple explanation of the reusable packaging food delivery service below.

Reusable packaging food delivery services are eco-friendly systems where food is delivered in containers that can be cleaned and reused multiple times. These services typically work as follows:

1. Delivery: Food is delivered in durable, reusable containers.
2. Usage: Customers use the containers and then register via app or site for it to be returned.
3. Return: Empty containers are returned to the delivery service, either by the customer or through a scheduled pickup. When picked up, there is no need for each customers to wash or clean the containers.
4. Cleaning and Sanitizing: The service cleans and sanitizes the containers for reuse.
5. Repeat: The process repeats with each new delivery, reducing single-use packaging waste.

These services aim to reduce environmental impact, promote sustainability, and encourage a circular economy.

A | Usage of Delivery Apps

1. How often do you use food delivery services?

   • Never (0 times a week)

   • 1~2 times a week

   • 3~4 times a week

   • 5~6 times a week

   • More than 6 times a week

2. Have you ever heard of the reusable packaging food delivery service?

   • Yes

   • No (if answered no, #3 Q is passed)

3. Have you had any experience of using the reusable packaging food delivery service?

   • Yes

   • No

4. On a scale from 1 to 5, how concerned are you about the environmental impact of disposable food delivery packaging waste?

   • 1. Not at all concerned

   • 2. Slightly concerned

   • 3. Moderately concerned

   • 4. Very concerned

   • 5. Extremely concerned

5. On a scale from 1 to 5, how necessary do you think it is to take action on the environmental impact of disposable food delivery packaging waste?

   • 1. Not at all necessary

   • 2. Slightly necessary

   • 3. Moderately necessary

   • 4. Very necessary

   • 5. Extremely necessary

6. To solve such environmental pollution of disposable food delivery packaging waste, what would be the solution? Please write freely.

7. How likely are you to switch to a food delivery service that uses reusable packaging if it were available?

   • 1. Very Unlikely

   • 2. Unlikely

   • 3. Neutral

   • 4. Likely

   • 5. Very Likely

B-1 | Reusable Food Delivery Packaging Adaptation